David Kim is a senior leader with 20 years of design strategy experience at the intersection of health, tech, and business.

He has a proven track record of activating CX and innovation as a strategic driver while developing go-to-market strategies and pipeline generation initiatives that prioritize the customer experience, align with core business priorities, operationalize efficiencies, and drive revenue.

As an expert in leading large teams to sustainably implement and scale enterprise CX, innovation, and performance improvement, he has a keen eye to connect each to accurate reporting, metrics, and top/bottom-line growth.

David is also an active mentor and thought leader on DEI, health, CX, and design.